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Description
Napoleon High Definition Oak Log Set for 50" Direct Vent Gas Fireplaces d17.88 Commercial Use: All Components 1 Type:Thermocouple Liquid Propane Commercial Use: All Components 1 year from date of purchase Documents & Files 35 Heat Output (btu hr) 13 These high definition logs offer a realistic appearance Creates a cozy and inviting atmosphere
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
Frequently Asked Questions for Napoleon High Definition Oak Log Set for 50" Direct Vent Gas Fireplaces d17.88 Commercial Use: All Components 1 Type:Thermocouple - Liquid Propane
How can I get useful help from the seller about a product or order?
Mention steps already taken when they are relevant to the question. Use precise details about the actual purchase instead of assumptions about the cause.
What should I confirm before asking a seller to hold an order?
Consider whether a hold actually resolves your underlying timing concern. Review the revised timing after the seller resumes the process.
What should I include in an attachment sent to customer support?
Remove unrelated personal information before sending the file. Keep descriptions factual rather than labeling an uncertain cause.