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Description
Monessen Charisma 18" Vented Vent Free Gas Log Set reclaimed wood floor or ground Type:Thermocouple Liquid Propane floor or ground 32 11 16" O For use with 18" IntelliFire Plus Glow Getter Burner with Remote Control rock wool embers and ember bed log switch
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
Frequently Asked Questions for Monessen Charisma 18" Vented/Vent-Free Gas Log Set reclaimed-wood floor or ground Type:Thermocouple - Liquid Propane
How can I get useful help from the seller about a product or order?
Mention steps already taken when they are relevant to the question. Use precise details about the actual purchase instead of assumptions about the cause.
What should I confirm before asking a seller to hold an order?
Consider whether a hold actually resolves your underlying timing concern. Review the revised timing after the seller resumes the process.
What should I include in an attachment sent to customer support?
Remove unrelated personal information before sending the file. Keep descriptions factual rather than labeling an uncertain cause.